We provide standardized global shipping services for all orders placed on our official Shopify store, with clear order processing and delivery rules as follows:
1 Order Processing Time: All confirmed and paid orders will be processed, inspected, packaged and shipped within 1 to 3 working days. Working days exclude weekends and UK statutory public holidays. Orders placed on holidays or weekends will be processed sequentially on the first working day.
2 Delivery Time for European and American Countries: For all mainstream countries and regions in Europe and America, the standard delivery time is 15 to 30 working days after order shipment. The actual arrival time may be slightly affected by international logistics customs clearance, local transportation efficiency, peak shipping seasons and other objective factors.
3 Logistics Tracking: After the order is shipped, we will send a dedicated logistics tracking number to your reserved email. You can check the real-time transportation status of your package through the official logistics platform.
4 Shipping Explanation: We are not responsible for delays caused by force majeure factors including but not limited to customs inspection delays, natural disasters, regional traffic control, and international logistics suspension. We will actively assist customers in tracking and solving logistics problems encountered during transportation.